Questions
Everything people ask
before they start.
If the answer you need is not here, our team will get it for you rather than guess at it.
Cold plasma is energized air. Energy is added to a gas, not heat, creating plasma that can operate near skin temperature.
Face Mode is designed as a five-minute daily treatment.
Yes. Apply an even layer of Nano Gold Gel to the treatment area before using PLUNA. The source materials instruct users not to treat dry skin.
Finish with your normal serum or cream immediately after treatment.
PLUNA is designed around cold plasma operating near skin temperature rather than a heat-based treatment.
Start with the General Tip for your daily Face Mode treatment. Add the Narrow Tip for Spot Mode and the Hair & Body Tip for scalp or larger body areas.
Face Mode is 5 minutes, Line Mode is 3 minutes and Spot Mode is 1 minute.
Keep the tip flat against the skin and glide slowly. No pressure is needed.
The Quick Start guidance directs users to work around the eye and up toward the temple, then gently up to the brow. Follow the wording in your Instructions for Use.
Power off, remove the tip, rinse it and dry it fully before refitting.
Store it flat, cool and dry, out of sunlight. If unused, recharge every 1 to 2 months.
A faint metallic scent during treatment is normal, according to the Quick Start Card.
The consumer materials frame Day 5 as a point when visible change may begin with recommended daily use. It is not a guarantee, and individual results vary and depend on consistency of use.
No. The device is designed so the discharge that creates the plasma never touches the skin directly, and treatment is designed to be free of pain and irritation. If anything feels uncomfortable, stop and check your Instructions for Use.
About 90 to 100 minutes of treatment: roughly 20 Face Mode sessions, 33 Line Mode sessions, or 100 Spot Mode sessions.
With the included USB-C cable. A full charge takes about 2 hours. Use a charger rated between 0.5A and 1A.
Yes. PLUNA carries a 2Wh battery, far below the usual 160Wh airline limit for carry-on devices. Carry-on rules vary by airline and destination, so check with yours before flying.
The device works with safely formulated products, but the product testing was conducted with Nano Gold Gel, which is why the gel is the instructed pairing for treatment itself. Your usual serum or cream comes after.
No. Plasma works in direct contact with the gel on the skin, so treat with the gel first. A mask pack after treatment is fine, and the manufacturer notes it can support absorption.
Ask your doctor before use. The manufacturer advises that pregnant users avoid the abdominal area entirely and notes that skin can be more sensitive during pregnancy.
PLUNA is designed for use after professional procedures, but responses differ from person to person. Consult the professional who treated you before adding PLUNA to your aftercare.
Safety questions
Some questions deserve
a real answer, not a guess.
Questions about contraindications, pregnancy, medical conditions, implants, medication or any adverse reaction are not answered from a web page.
Check the Instructions for Use
Refer to the current Instructions for Use for contraindications, warnings and precautions. The current version ships with the device and is linked in the footer.
Or talk to someone
Customer support can answer product questions directly, and a PLUNA provider can advise on your skin specifically.
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